Return Policy
Return Policy – 10th Powa Products
At 10th Powa Products, we value our customers and strive to provide high-quality wellness products. If you are not satisfied with your purchase, please review our return policy below.
Return Policy
Due to the nature of our health and wellness supplements, we do not accept returns on opened or used products for safety and quality control reasons.
If your product arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can review your request and provide a solution.
To request assistance, please email us at:
Include the following information:
• Your order number
• A description of the issue
• Photos of the product if damaged
Our support team will review your request and respond as quickly as possible.
Refunds
If your refund request is approved, the refund will be issued to your original payment method.
Please allow 5–10 business days for the refund to appear on your statement depending on your bank or payment provider.
Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need to exchange a product for the same item, please contact our support team.
Shipping Issues
Once an order has been shipped, 10th Powa Products is not responsible for shipping carrier delays. However, we will do our best to assist you in tracking your package and resolving delivery issues.
Due to the nature of our health and wellness supplements, we do not accept returns on opened or used products for safety and quality control reasons.
In addition, perishable items cannot be returned. This includes products such as sea moss gel and other temperature-sensitive products, as these items are considered perishable and cannot be restocked once shipped.
Contact Us
If you have any questions about our Return Policy, please contact us:
Email: support@10thpowaproducts.com
Phone: 877-717-9587