Products and Sales Aids shall be deemed currently marketable if each of the following elements is satisfied:
10thpowaproducts will exchange products if the returned products were received by the purchaser in damaged condition or were incorrectly sent. Such products must be returned within fifteen (15) days of receipt. Whenever possible, returned products will be replaced with undamaged products. However, when an exchange is not feasible, the Company reserves the right to issue a credit for the amount of the exchanged products.
In order for the Company to correctly recoup the applicable Bonuses on returned products, the original sales order number from the invoice must be retained. This number must be provided to the Company at the time the request for a refund is made.
Products purchased as part of a kit or package must be returned as the entire kit.
The Company in its discretion may determine the acceptable refund alternatives for product returns, including but not limited to the following: 10thpowaproducts Company Credit, Product Credit, bank check, bank transfer, or credit card charge.Company Credit, Product Credit, bank check, bank transfer, or credit card .
Returns for perishable items such as sea moss gel,immune booster and sea moss are not accepted.However if items are damaged a replacement will be sent out upon receiving proof of such damages.
All sales are final for these items..